FAQ — TZUR Wallet
What is TZUR Wallet?
TZUR Wallet is a non-custodial Bitcoin wallet that allows users to store, send, and receive Bitcoin.
What does non-custodial mean?
It means only you control your Bitcoin and private keys.
Does TZUR Wallet store my Bitcoin?
No. Bitcoin exists on the blockchain. The wallet stores only the keys.
What is a seed phrase?
A seed phrase is a list of words used to recover your wallet.
What happens if I lose my seed phrase?
If the seed phrase is lost and the device is unavailable, the Bitcoin may be permanently lost.
Can TZUR Wallet recover my wallet?
No. Recovery is possible only with the seed phrase.
How do I receive Bitcoin?
Open the Receive screen and share your address or QR code.
How do I send Bitcoin?
Open the Send screen, enter the address and amount, and confirm the transaction.
How long do transactions take?
Typically between 10 minutes and 1 hour depending on network conditions.
Does TZUR Wallet collect personal data?
No personal information is collected. TZUR Wallet does not collect names, emails, location data, or device identifiers.
Does TZUR Wallet collect analytics?
TZUR Wallet may collect anonymous usage analytics to improve the application. Analytics are optional and can be disabled at any time in Settings > Privacy > Analytics.
Analytics do not include:
- Bitcoin addresses
- Wallet balances
- Transaction amounts
- Seed phrases
- Private keys
- Personal identity
Can I restore the wallet on another device?
Yes, using your seed phrase.
Can I import the wallet to another app?
Yes, compatible wallets support the same seed standard.
What if I send to the wrong address?
Bitcoin transactions cannot be reversed.
Does the wallet support buying Bitcoin?
No. TZUR Wallet supports sending and receiving Bitcoin only.